In an effort to have an efficient ticketing and tracking platform for installations, maintenance and service enquiries for your convenience, and to ensure you are receiving our best attention.

Follow these easy steps to register now.

  1. Click on the support tab in the top right corner, and sign up for a new account.
  2. You can then open a new ticket, with your query for Thomas Electrical, Thomas Solar or Thomas Complaint.
  3. Submit your ticket and a member of our team will get back to you.
  4. You can also check on the progress of your ticket, by clicking on “open tickets”.

If you are already registered, please click login with your user details and create your ticket.